This Privacy Policy ("Policy") applies to the collection, use, storage, and protection of information between the gvaji platform ("we", "our", "gvaji") and its users ("you", "your"). By using the gvaji.lat website and related services, you agree to the terms of this Policy. Please read this Policy carefully and in full.
1. Scope of Information Collection
gvaji may collect the following types of information from you for various purposes:
1.1 Information You Provide Directly
When you create an account on our platform, log in, or contact our support team, you may voluntarily provide the following information:
- Full name and age-related information (service is provided only to those aged 21 or above)
- Email address and contact information
- Payment method identification numbers (bKash, Nagad, Rocket, or Upay account numbers)
- Information required for identity verification
1.2 Automatically Collected Information
Some information may be collected automatically while you use the gvaji platform:
- IP address and device type
- Browser version and operating system information
- Page view history and session duration
- Information obtained through cookies and similar technologies
- Game play history and transaction information
2. Purpose of Information Use
gvaji uses the collected information for the following purposes:
- Managing your account and verifying your identity
- Processing deposits and withdrawals — via bKash, Nagad, Rocket, and Upay
- Providing bonuses, rewards, and promotional offers
- Ensuring the security and integrity of the platform
- Providing customer support — via live chat and email
- Meeting legal and regulatory obligations
- Improving the functionality of the platform
- Ensuring responsible gaming and preventing access by minors
3. Information Storage and Protection
3.1 Security Measures
gvaji uses industry-standard technology to protect your personal information. Our security framework includes:
SSL Encryption
All data exchanged between you and our servers is protected with SSL/TLS encryption technology.
Access Control
Only authorized personnel can access your information, and they are subject to strict confidentiality obligations.
Password Hashing
Your password is never stored in plain text — it is kept as an encrypted hash.
Regular Audits
Our security team regularly audits the system and identifies any suspicious activity.
3.2 Retention Period
We retain your information for as long as your account remains active and for as long as necessary to meet applicable legal obligations thereafter. Once legal requirements are fulfilled, information is securely deleted or anonymized.
4. Sharing Information with Third Parties
gvaji never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors (bKash, Nagad, Rocket, Upay) — solely for the purpose of completing transactions and in accordance with their own privacy policies
- Technology service providers — who are bound by a confidentiality agreement with us
- Law enforcement agencies — when disclosure is required by legal order or judicial process
- In the event of a company restructuring or merger — where continuity of data protection will be maintained
Except for the exceptions noted above, gvaji does not share your information with any third party without your consent.
5. Cookie Policy
The gvaji website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential Cookies: Required for session management, maintaining login status, and security.
- Functional Cookies: Used to remember your language preferences and personalized settings.
- Analytics Cookies: Used to understand how the platform is used — all data is anonymous.
5.2 Cookie Control
You can accept or reject cookies at any time through your browser settings. However, disabling essential cookies may cause some important features of the platform to stop working.
6. Your Rights
As a user of the gvaji platform, you have the following rights:
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: The right to have incorrect or incomplete information corrected.
- Right to Erasure: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
- Right to Object to Processing: The right to object to the processing of your information for specific purposes.
- Right to Data Portability: The right to receive a copy of your information in a machine-readable format.
- Right to Withdraw Consent: The right to withdraw your consent at any time.
To exercise these rights, please contact our support team.
7. Protection of Payment Information
Your financial transactions at gvaji are completely secure. We do not directly store any card numbers or banking credentials. All transactions are carried out through the secure systems of bKash, Nagad, Rocket, and Upay. These mobile financial service providers follow their own strict security protocols.
For each transaction, only the information necessary to complete the transaction — such as the relevant account identification number — is logged in our system and remains encrypted.
8. Policy on Information of Minors
gvaji provides services only to those aged 21 or above. We do not knowingly collect or process information from any minor. An age verification process is completed at the time of account registration.
If we become aware that a minor's information has entered our system, it will be deleted immediately and the associated account will be closed.
9. International Data Transfers
Our servers and data processing systems may operate in various countries. When your information is transferred outside Bangladesh, we ensure that an equivalent standard of data protection is maintained. Such transfers occur only to the extent necessary to provide services to you.
10. Provisions Regarding Policy Changes
gvaji reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email. Continued use of the platform after an updated policy has been published will be considered as your acceptance of the new policy.
The latest version of this Policy will always be available at gvaji.lat/privacy-policy.
11. Contact
If you have any questions or concerns about this Privacy Policy, please contact us. Our support team is available 24/7 in Bengali and English.
Contact us by email:
We generally respond as quickly as possible. Immediate assistance is also available via live chat.